Dear students, as you are all aware of the national emergency India is facing due to COVID-19, the disruption in logistics supply chains has been massive. Courier partners are working with skeletal staff and the government has issued strict orders to give precedence to Essential items such as medicines and PPEs. 

We are doing our best to ensure that students receive their notes on priority and as soon as possible.

Please check back on this blog post for updated information daily regarding notes dispatch.

 

Address Update:

If you have moved away from your old address due to the COVID situation and wish to update your address, please send an email to contact@prepladder.com.
We’ll update your address and revert back to you within 24 working hours.

Note: If you have already received a tracking ID, address updation is not possible.

 

Expected delivery:

The expected delivery times will range anywhere from 15 days to 30 days after dispatch due to the ongoing crises. Once supply lines are open, we will be back to normal functioning.

 

Permitted Pin Codes:

Delivery will be available to selected pin codes during this time and a list for that shall be updated on this blog daily.

Eligible Pin Codes- Check Here

 

To check if your PIN code is serviceable,

  • Click on the above link. 
  • Once the file opens press Ctrl + F
  • Enter your PIN Code in the box to search.

If your Pin Code is not available in the list, please wait for a few days and check again. The PIN code list is updated regularly based on updated information & government regulation.

Note: These Pin Codes are approved and released by Govt authorities and our logistics partner. PrepLadder does not have any control over this list whatsoever.

 

India Post Orders:

India Post is not working at its full staff and is not accepting bulk orders. Normal service is expected to be resumed from 1st June.

 

Refund for Notes:

If you have made your own notes during this delay and would like to apply for a refund, please send an email to contact@prepladder.com.

You can even apply for a refund if your second set of notes is pending and we’ll calculate it on the basis of the subjects left to be dispatched.

We will initiate a refund for you within 24-48 working hours.

Please Note: Youll only be eligible for a refund if your notes have not yet been dispatched.

 

We’ll make sure to do everything possible to dispatch your notes at the earliest.

A bit more patience and all packages are expected to be dispatched soon.

 

Someone has rightly said,

Patience is not the ability to wait, but the ability to keep a good attitude while waiting”

 

Keep checking this page daily for more updates.

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