Terms and Policy

PrepLadder is is an application for students preparing for various Medical/Dental/ FMGE competitive exams to gather information, interact with other people, help each other succeed.

We are a team of committed medical professionals with an aim to make learning not just easy but also fun and interactive.

Our Mission

Helping students realize their dreams and providing them a platform to express themselves.

The students can join us on Facebook, App, Telegram to enhance and develop their knowledge regarding Medical/Dental/FMGE field on a daily basis.

Follow us for News, Tips & practice questions to score well in exams like NEET-PG, NEET-MDS,AIIMS, JIPMER, PGI, NIMHANS etc.

You can contact PrepLadder here

Email: medical@prepladder.com, contact@prepladder.com

Terms and Conditions

Welcome to PrepLadder. If you continue to browse and use this App you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern PrepLadder relationship with you in relation to this app.


The term PrepLadder App or 'us' or 'we' refers to the owner of the App whose registered office is SCO 36, Sector 11, Panchkula, Haryana. Pin: 134112. The term 'you' refers to the user or viewer of our app.


The use of this App is subject to the following terms of use:
The content of the pages of this App is for your general information and use only.

It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this App for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this App is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This App contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. All the questions in the PrepLadder are authored by our faculties. Some questions might be copied or modified from already available material either online or in written/hard form. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this App which are not the property of, or licensed to, the operator are acknowledged on the App. Unauthorised use of this App may give rise to a claim for damages and/or be a criminal offence.

From time to time App may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the App. We have no responsibility for the content of the linked to the App.
You may not create a link to this App from another website or document without Dr. Gobind Rai Garg’s prior written consent.
Your use of this App and any dispute arising out of such use of the App is subject to the laws of India or other regulatory authority.

Shipping and Delivery Policy

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact us at

Email: medical@prepladder.com , contact@prepladder.com

What is the estimated delivery time?

The estimated time of delivery is 7-10 days. It may differ according to items and pincodes.

Preorder or Forthcoming: These items are soon to be released and we pre-book your item for you. The item will be shipped to you after 1 or 2 days of it's official release launch. The Preorder duration varies from item to item. Once known, release time and date is mentioned. Official Launch Date can Exceeded by the Publisher.

How will the delivery be done?

We process all deliveries through reputed couriers

If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.

All Books are insured for theft & damages during transit

Privacy Policy

This privacy policy sets out how Prepladder uses and protects any information that you give when you use this App.

PrepLadder App or Prepladder.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

PrepLadder App or Prepladder.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/09/2017.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below:

Name : Dr. Deepanshu Goyal
Email: medical@prepladder.com, contact@prepladder.com

Cancellation and Refund Policy

Cancellation Policy

PrepLadder App does not accept cancellation requests. Please take a look at our FREE video lectures/tests to check the complete system. Also while ordering a book make sure you select the correct book and type in the correct address. Once the customer/student has made the payment, Prepladder App or Prepladder.com will not accept a cancellation request.

Refund Policy

When you buy our products/services, your purchase is not entitled for any refund. We recommend you to first take to check the complete system and then decide to make a payment.

In case of books if the product received is damaged/lost by the courier partner, the student is entitled for a complete refund.

However, in case of wrong address given or books not accepted by student the purchase will not be entitled for any kind of refund.